Work

Winning customers' hearts and minds using DFSS in the insurance industry

Year: 2022

Type: article

Source: The TQM Journal

DOI: 10.1108/tqm-05-2022-0171

Authors: Jing-Rong Chang, Venkateswarlu Nalluri, Long-Sheng Chen, Shih-Hsun Chen

Institution: Chaoyang University of Technology

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4307670283

FWCI: 1.096

Cites: 48

Cited by: 6

Related to: 10