Work

Factors Affecting Digital Banking Customer Satisfaction in Indonesia using D&M Model

Year: 2022

Type: conference-paper

Study design: Observational Study

Source: International Conference on Cyber and IT Service Management (CITSM)

DOI: 10.1109/citsm56380.2022.9935928

Authors: Drajad Wiryawan, Joni Suhartono, Siti Elda Hiererra, Anderes Gui

Institution: Binus University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

Funder: Binus University

Award: G767869481

OpenAlex ID: W4308793667

FWCI: 1.502

Cites: 15

Cited by: 7

Related to: 10