The Intervening Role of Communication Satisfaction and Trust in Leader on the relationship between Leadership Communication and Employee Turnover Intention in Sichuan, China
Year: 2022
Type: article
Study design: Observational Study
Abstract: In 2016, the Society for Human Resource Management reported that 46 percent of HR managers cited employee turnover as their top concern.The cost of replacing staff will be more than 200% of the annual salary.This phenomenon is particularly evident in micro-enterprises.Previous studies have reported job satisfaction, work-life balance, organizational fairness, job stress, organizational culture, salary, and the relationship between factors such as the organization's willingness to leave the company.However, there is a lack of research on the influence of leadership communication on turnover intention in previous studies.This research aims to examine the relationship between leadership communication and turnover intention in micro-enterprise in Sichuan province, China.Partial least squares structural equation model (PLS-SEM) is used to test the relationship between them, and leaders' trust and communication satisfaction were included to explain.This study will provide theoretical and evidence support for micro-enterprise owners, reduce their operating costs, and improve their performance.In addition, this study has contributed to developing the leader-member exchange theory and interpersonal communication theory.
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4310039763