Work

Theoretical and Methodological Fundamentals of the Modern Paradigm of Quality Management in the Field of Tourism

Year: 2022

Type: article

Abstract: Modern effective management in the tourism industry involves the introduction of a quality management system as a means of achieving competitiveness, gaining confidence in products/services from consumers. A quality management system (QMS) is a set of interrelated or interdependent elements that provides an opportunity to set policies, objectives, and guide and control the activities of a tourism organization to improve the quality of services provided. This system consists of organizational structure, techniques, processes and resources required for overall quality management.

Source: Journal of Environmental Management and Tourism

DOI: 10.14505/jemt.v13.2(58).04

Authors: Vadym Viktorovych BAYEV, Ivan Stepanovych BAKHOV, Tetiana Vitaliivna MIRZODAIEVA, Olena ROZMETOVA, Nataliya BORETSKAYA

Institutions: National University of Food Technologies, Interregional Academy of Personnel Management, Kyiv National University of Technologies and Design

Language: English

Topic: Quality and Management Systems

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W4312424729

FWCI: 4.29

Cites:

Cited by: 26

Related to: 10