Work

Developing a scale for gamified e-service quality in the e-retailing industry

Year: 2023

Type: article

Source: International Journal of Retail & Distribution Management

DOI: 10.1108/ijrdm-06-2022-0181

Authors: Reihaneh Alsadat Tabaeeian, Majid Mohammad Shafiee, Azarnoush Ansari

Institution: University of Isfahan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4313477160

FWCI: 7.27

Cites: 50

Cited by: 25

Related to: 10