Work

Exploring mobile banking service quality dimensions in Pakistan: a text mining approach

Year: 2023

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/ijbm-08-2022-0379

Authors: Atif Hussain, Abdul Hannan, Muhammad Shafiq

Institution: University of the Punjab

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4317628602

FWCI: 9.014

Cites: 63

Cited by: 31

Related to: 10