Work

A systematic review of library service quality studies: Models, dimensions, research populations and methods

Year: 2023

Type: review

Study design: Systematic Review

Source: Journal of Librarianship and Information Science

DOI: 10.1177/09610006221148190

Authors: Mamta, Vinit Kumar

Institution: Babasaheb Bhimrao Ambedkar University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4319785975

FWCI: 1.143

Cites: 116

Cited by: 18

Related to: 10