Work

Search engine effects on news consumption: Ranking and representativeness outweigh familiarity in news selection

Year: 2023

Type: article

Abstract: While individuals’ trust in search engine results is well-supported, little is known about their preferences when selecting news. We use web-tracked behavioral data across a 2-month period (280 participants) and we analyze three competing factors, two algorithmic (ranking and representativeness) and one psychological (familiarity), that could influence the selection of search results. We use news engagement as a proxy for familiarity and investigate news articles presented on Google search pages ( n = 1221). We find a significant effect of algorithmic factors but not of familiarity. We find that ranking plays a lesser role for news compared to non-news, suggesting a more careful decision-making process. We confirm that Google Search drives individuals to unfamiliar sources, and find that it increases the diversity of the political audience of news sources. We tackle the challenge of measuring social science theories in contexts shaped by algorithms, demonstrating their leverage over the behaviors of individuals.

Source: New Media & Society

DOI: 10.1177/14614448231154926

Authors: Roberto Ulloa, Celina Sylwia Kacperski

Institutions: University of Konstanz, GESIS - Leibniz Institute for the Social Sciences, Seeburg Castle University

Language: English

Topic: Information Retrieval and Search Behavior

Subfield: Information Systems

Field: Computer Science

Domain: Physical Sciences

Open Access status: hybrid

Estimated APC paid: $3,500

Funder: Deutsche Forschungsgemeinschaft