Work

Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals

Year: 2023

Type: article

Abstract: Drawing on Resource Dependence Theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them.In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) industry in Malaysia.Interviews were analysed by following seven steps of the van Kaam method.Findings suggest six strategies: global command centre with daily planning cycle to mitigate component shortages; collaboration with suppliers to mitigate glove shortages; assist local suppliers in obtaining permits to mitigate disrupted manufacturing; dual sourcing to mitigate single-sourcing disruptions; collaboration with freight carriers and government agencies to mitigate disrupted freight; and ERP-integrated EDI to mitigate disrupted data sharing.The findings offer strategies for managers to de-risk their supply chains in post-COVID-19 era, and it could be applied further in similar future supply chain disruptions.

Source: Operations and Supply Chain Management An International Journal

DOI: 10.31387/oscm0520373

Authors: Loo Saw Khuan, Himanshu Shee, Tan Suan See

Institutions: Sunway College, Victoria University

Language: English

Topic: Supply Chain Resilience and Risk Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W4327943785