Work

At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers

Year: 1988

Type: book

Author: Karl Albrecht

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W434444541

FWCI: 2.184

Cites:

Cited by: 51

Related to: 10