Leadership coaching framework tool-based to support worker engagement and retention in Industry 4.0
Year: 2022
Type: conference-paper
Abstract: In a digital paradigm where job turnover is the order of the day, it is necessary to determine strategies that promote a culture of work engagement.Employees need to feel committed to both their work and the organization in order to be retained, and Coaching Leadership is a strategy capable of influencing the psychological state (psychological capital) of employees, with consequent increases in performance, reflected in voice behavior.Thus, this paper aims to demonstrate a first Coaching Leadership framework supported by the concept of a technological tool that aims to promote the engagement factor, as well as an organizational structure supported by a learning culture and training satisfaction (characteristics that have been shown to enhance job retention).This framework was built based on a first literature review and, subsequently, using eleven targeted interviews within a multinational Portuguese organization belonging to the metal-mechanic sector.In a context where volatility is intrinsic, it is essential to develop workforce retention strategies that focus on fostering engagement by creating a leadership culture that is favorable to this promotion.
Authors: Juliana Salvadorinho, Leonor Teixeira
Institution: University of Aveiro
Language: English
Topic: Coaching Methods and Impact
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4366140563