Year: 2023
Type: article
Abstract: Health care systems face challenges providing accessible health care across geographically disparate sites. The Veterans Health Administration (VHA) developed regional telemedicine service focusing initially on primary care and mental health services. The objective of this study is to describe the program and progress during the early implementation. In its first year, the Clinical Resource Hub program provided 244 515 encounters to 95 684 Veterans at 475 sites. All 18 regions met or exceeded minimum implementation requirements. The regionally based telehealth contingency staffing hub met early implementation goals. Further evaluation to review sustainability and impact on provider experience and patient outcomes is needed.
Authors: Kedron Burnett, Susan E. Stockdale, Jean Yoon, Addison Ragan, Matthew Rogers, Lisa V. Rubenstein, Chelle Wheat, Erin Jaske, Danielle E. Rose, Karin Nelson
Language: English
Field: Medicine
Domain: Health Sciences
Open Access status: green
Award: G756232979
OpenAlex ID: W4366463084