Work

It Takes a Village: A Case for Including Extended Family Members in the Joint Oversight of Family-based Privacy and Security for Mobile Smartphones

Year: 2023

Type: conference-paper

Abstract: We conducted a user study with 19 parent-teen dyads to understand the perceived benefits and drawbacks of using a mobile app that allows them to co-manage mobile privacy, safety, and security within their families. While the primary goal of the study was to understand the use case as it pertained to parents and teens, an emerging finding from our study was that participants found value in extending app use to other family members (siblings, cousins, and grandparents). Participants felt that it would help bring the necessary expertise into their immediate family network and help protect the older adults and children of the family from privacy and security risks. However, participants expressed that co-monitoring by extended family members might cause tensions in their families, creating interpersonal conflicts. To alleviate these concerns, participants suggested more control over the privacy features to facilitate sharing their installed apps with only trusted family members.

Source: CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA)

DOI: 10.1145/3544549.3585904

Authors: Mamtaj Akter, Leena Alghamdi, Jess Kropczynski, Heather Richter Lipford, Pamela J. Wisniewski

Institutions: Vanderbilt University, University of Central Florida, University of Cincinnati, University of North Carolina at Charlotte

Language: English

Topic: Privacy, Security, and Data Protection

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: bronze

Funder: National Science Foundation

Awards: CAREER: Safety by Design: Protecting Adolescents from Online Risks, SaTC: CORE: Small: Collaborative: Leveraging community oversight to enhance collective efficacy for privacy and security, SaTC: CORE: Small: Collaborative: Leveraging community oversight to enhance collective efficacy for privacy and security, SaTC: CORE: Small: Collaborative: Leveraging community oversight to enhance collective efficacy for privacy and security