Work

Exit or stay: A critical incident analysis of decision-making in conflict-torn countries

Year: 2023

Type: article

Abstract: Deploying small world representation logic, we examine the context-specific factors that inform managerial decision-making in conflict-torn countries. Drawing on insights from thirty-one managers, we spotlight nine higher-order heuristics that commonly inform MNEs’ mental representations and their managers’ decision to exit or stay. These heuristics were identified by categorising the commonalities arising from our respondents’ accounts on what information they search for (discovery heuristics) and how it was evaluated (evaluation heuristics). We discovered that information accessibility, conditioned by firms’ in-country experiences, is paramount. Furthermore, since employees are strategy shapers, they can undermine the resilience-enhancing benefits of operational flexibility in conflict-torn countries.

Source: Journal of World Business

DOI: 10.1016/j.jwb.2023.101459

Authors: Arrian A D Cornwell, Emmanuel Ogiemwonyi Arakpogun, Mary E. Thomson

Institutions: Northumbria University, University of Stirling

Language: English

Topic: International Business and FDI

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: hybrid

Estimated APC paid: $4,130