Work

Public service management reform: an institutional work and collective framing approach

Year: 2023

Type: article

Abstract: Research on how public service management copes in difficult times is needed. This paper theorizes how collective action frames are created to nurture new practices in challenging contexts. The case concerns an Irish local authority, the 2008 financial crash and subsequent severe austerity. We draw on institutional work to make sense of collective action created for reform, actors’ reflexivity of their situated logics, and institutional embeddedness. This paper contributes by: (1) adding to knowledge of how public service management reform is implemented in difficult times, and (2) combining institutional work with framing concepts to understand how such reform processes unfold.

Source: Public Management Review

DOI: 10.1080/14719037.2023.2207576

Authors: Julie Bertz, Martin Quinn, John Burns

Institutions: Dublin City University, Queen's University Belfast, Norwegian University of Science and Technology, University of Exeter, University of Vaasa

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: green

OpenAlex ID: W4367679854

FWCI: 6.114

Cites: 66

Cited by: 14

Related to: 10