Work

The joint impact of working capital and platform-economy on firm profitability: The case of e-business model in transition country

Year: 2023

Type: article

Abstract: This study examines the impact of traditional working capital management (WCM) and modern technological factors, specifically digital communications with customers as part of a customer relationship management strategy (CRM), on the performance of retail consumer-focused industrial and service firms in Russia. Panel data regression analysis is used to determine the individual impact of each strategy on profitability and model the combined effect of the two strategies. The results are presented through a 3D visualization, which highlights the significant positive impact of WCM and CRM on firm profitability. The study concludes that an effective combination of the two strategies can lead to a significant increase in profitability for companies operating in the retail consumer industry in Russia.

Source: Journal of Open Innovation Technology Market and Complexity

DOI: 10.1016/j.joitmc.2023.100060

Authors: Darko B. Vukovic, Lyubov Spitsina, Vladislav Spitsin, Ekaterina Gribanova

Institutions: St Petersburg University, Geographical Institute “Jovan Cvijić” SASA, Tomsk Polytechnic University

Language: English

Topic: Working Capital and Financial Performance

Subfield: Accounting

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: gold

Estimated APC paid: $1,000