Job Satisfaction in the Context of Covid-19: Evidence From the Jordanian Public and Private Sectors
Year: 2023
Type: article
Study design: Observational Study
Abstract: The purpose of this paper is to identify employee perceptions regarding the following variables: physical, economic, and social environments, job load, stress, and job satisfaction in both Jordanian private and public sectors. Using structured questionnaires, primary data were collected from 230 employees of public and private organizations, working from home (WFH) during and after the COVID-19 pandemic. Structural equation modeling (SEM) was conducted using SmartPLS-3 software and SPSS, multiple regression, independent sample t-test, and descriptive statistics to analyze the data. The results indicate that the most important determinants include both economic and social environments, in addition to job load and stress, which all have a statistically significant effect on job satisfaction among employees. Moreover, there are statistical differences in the level of job satisfaction, specifically in the physical environment, job load, and stress, in favor of private sector employees. This study recommends that the public sector support WFH employees, clarify the general employment terms, and master new online office abilities and virtual work communication skills. Keywords: Job Satisfaction, COVID-19, Public Sector, Private Sector, Work from Home, Jordan DOI： https://doi.org/10.35741/issn.0258-2724.58.3.4
Authors: Asaad Al-Ali, Eyad Shaban, Ghaiath Altrjman, Farah Al-Ali, Asaad Al-Ali, Eyad Shaban, Ghaiath Altrjman, Farah Al-Ali
Institution: Al-Ahliyya Amman University
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4380903118