Work

The effect of subscription relational bond on customer engagement and stickiness in podcast: the moderating role of social connectedness

Year: 2023

Type: article

Study design: Observational Study

Source: Service Business

DOI: 10.1007/s11628-023-00538-8

Authors: Yu-Hsin Chen, Ching-Jui Keng

Institutions: National Kaohsiung University of Science and Technology, National Taipei University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4382404452

FWCI: 5.234

Cites: 72

Cited by: 18

Related to: 10