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‘It made me a more resilient therapist’: A qualitative study on practitioners’ experience of providing mental health services during the pandemic

Year: 2023
Type: article
Abstract: The Covid-19 pandemic has necessitated sudden and radical changes in mental health care delivery where practitioners unavoidably engaged in remote working. As remote care is likely to become increasingly common, perhaps routine, in this study, we aimed to explore practitioners’ experiences of delivering online therapy during a unique moment in history. Semi-structured online interviews were conducted with five participants. Three main themes were developed using thematic analysis: 1) Moving services online: practical challenges and opportunities; 2) Intimacy and distance in online connections; and 3) We’re all in this together: a collective experience. This study highlighted-participants’ flexibility, digital and relational connectedness, and ability to reframe negative experiences as potential for growth. Findings demonstrate that the existence of both challenges and opportunities for online therapy constitutes just the start of an exciting journey for practitioners when delivering mental health services in the future.
Language: English
Field: Medicine
Open Access status: green
OpenAlex ID: W4384484830
FWCI:
Cites: 29
Cited by:
Related to: 10