Is online-to-offline customer care support essential for consumer service?
Year: 2023
Type: article
Authors: Biswajit Sarkar, Bikash Koli Dey
Institutions: Yonsei University, Saveetha University, Hongik University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W4385736094