Work

Team leader humility and team proactive customer service behavior: A regulatory focus perspective

Year: 2023

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2023.103576

Authors: Qiqi Cao, Sainan Yang, Xiao Wang, Zhuowei Huang, Pei Liu

Institutions: Jinan University, Shantou University, Sun Yat-sen University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4385824786

FWCI: 4.257

Cites: 114

Cited by: 15

Related to: 10