Intercultural Communication Competence in Business: Communication between Japanese and Americans
Year: 2011
Type: article
Study design: Observational Study
Abstract: This paper summarizes the results of interviews and questionnaires of 20 American business people who have experience in doing business with Japanese people and discusses how Americans with a high degree of intercultural awareness made compromises or could make compromises in order to conduct business negotiations more efficiently. While acknowledging that one’s intercultural communication competence is context-dependent and there is no panacea for resolving cultural differences, the constructive responses given by the American business people will certainly help deepen Japanese and American mutual understanding. This paper examines intercultural awareness and accommodation from a broader perspective, going beyond the previous fixed unilateral accommodation by Japanese business people. The results of these surveys offer many insights for business people who wish to do business internationally.
Authors: Junko Kobayashi, Linda Viswat
Institutions: Kansai Gaidai University, Otemon Gakuin University
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4386203166