Work

Polite Chatbot: A Text Style Transfer Application

Year: 2023

Type: conference-paper

Abstract: Generating polite responses is essential to build intelligent and engaging dialogue systems.However, this task is far from well-explored due to the difficulties of rendering a particular style in coherent responses, especially when parallel datasets for regular-to-polite pairs are usually unavailable.This paper proposes a polite chatbot that can produce responses that are polite and coherent to the given context.In this study, a politeness transfer model is first used to generate polite synthetic dialogue pairs of contexts and polite utterances.Then, these synthetic pairs are employed to train a dialogue model.Automatic and human evaluations demonstrate that our method outperforms baselines in producing polite dialogue responses while staying competitive in terms of coherent to the given context. 1

Source: Conference of the European Chapter of the Association for Computational Linguistics: Student Research Workshop (EACL SRW)

DOI: 10.18653/v1/2023.eacl-srw.9

Authors: Sourabrata Mukherjee, Vojtěch Hudeček, Ondřej Dušek

Institution: Charles University

Language: English

Topic: Speech and dialogue systems

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: hybrid

Funders: Univerzita Karlova v Praze, European Commission

Award: G4976355562