Year: 2023
Type: article
Abstract: E-commerce applications have emerged as a transformative force in the business landscape, revolutionizing supply chain management practices worldwide.The rapid growth of e-commerce has revolutionized the way businesses operate globally.This paper aims to explore the impact of e-commerce applications on industrial supply chain management in the West Bengal region.The study investigates the drivers, challenges, and opportunities associated with integrating e-commerce into the industrial supply chain, focusing on procurement, inventory management, logistics, and customer service.Through an analysis of primary data collected from companies in the West Bengal region, this research provides valuable insights into the transformative effects of e-commerce on the industrial supply chain and offers recommendations for successful implementation.Additionally, it examines the changes in various aspects of supply chain management; including procurement, inventory management, logistics, and customer service.The study concludes with recommendations for businesses and policymakers to maximize the benefits of e-commerce integration in the West Bengal region's industrial supply chain.
Authors: Ms. Debosree Ghosh, Mr. Sourashis Routh
Institution: Indira Gandhi National Open University
Language: English
Subfield: Business and International Management
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4386802730