Work

Motivation of Employees in the Public Sector Through Organizational Communication Case Study: Vala Mobile Company, Kosovo

Year: 2023

Type: article

Abstract: The aim of this study is to reveal the role of internal organizational communication in motivating employees in public service organizations. Data were collected from 249 surveyed employees, in the mobile telecommunications sector in Kosovo, specifically in the Vala mobile company. The collected data was analyzed by using the SPSS system. The study found that information sharing had the greatest effect on employee motivation, followed by employee involvement in decision-making. This paper can be useful for managers and heads to create an organizational culture that promotes both motivation and performance. This paper is unique as it examines the links between organizational communication, motivation, and performance.

Source: Journal Human Research in Rehabilitation

DOI: 10.21554/hrr.092314

Authors: Gazmend Abrashi, Ardita Reçi

Institution: AAB College

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W4386828657

FWCI: 1.977

Cites: 33

Cited by: 2

Related to: 10