Work

How does a hospital servicescape impact the well-being and satisfaction of both health care customers and professionals?

Year: 2023

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/jsm-03-2023-0082

Authors: Jillian C. Sweeney, Pennie Frow, Adrian Payne, Janet R. McColl-Kennedy

Institutions: The University of Western Australia, The University of Sydney, UNSW Sydney, The University of Queensland

Language: English

Topic: Healthcare Facilities Design and Sustainability

Subfield: Urban Studies

Field: Social Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W4386895864

FWCI: 5.889

Cites: 51

Cited by: 10

Related to: 10