Work

Building Participative E-Governance in Smart Cities: Moderating Role of Institutional and Technological Innovation

Year: 2023

Type: article

Abstract: The successful implementation of institutional and technological innovation is critical for the effective execution of e-governance in smart cities. This study examines the inherent complexity associated with institutional and technological innovation in the context of smart cities. The capability of a municipality to cultivate innovation is significantly dependent on the implementation of its technological infrastructure and institutional competence. This study aims to contribute to the existing literature on the relationship between e-governance in smart cities and stakeholder satisfaction. It highlights that institutional and technological innovation could mediate these interactions. Data were collected by administering a questionnaire to a sample of 589 individuals from the Republic of Korea and Pakistan to develop multiple regression models. This study employs stakeholder and innovation theories to investigate the relationship between e-governance and stakeholder satisfaction, emphasizing the moderating effects of institutional and technological innovation. The linear multiple regression analysis findings indicate that e-governance, institutional innovation, and technological factors statistically influence stakeholder satisfaction. It was also discovered that the presence of institutional and technological innovation moderates the association between e-governance and stakeholder satisfaction.

Source: Sustainability

DOI: 10.3390/su152015075

Authors: Seunghwan Myeong, Syed Asad Abbas Bokhari

Institution: Inha University

Language: English

Topic: Smart Cities and Technologies

Subfield: Urban Studies

Field: Social Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Peace, justice, and strong institutions, Sustainable cities and communities

Open Access status: gold

Estimated APC paid: $2,447