Work

Exploring the impact of InsurTech adoption in Indian life insurance industry: a customer satisfaction perspective

Year: 2023

Type: article

Study design: Observational Study

Source: The TQM Journal

DOI: 10.1108/tqm-06-2023-0186

Authors: Pavanpreet Kaur, Maninder Singh

Institution: Lovely Professional University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4389627010

FWCI: 5.234

Cites: 80

Cited by: 18

Related to: 10