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Artificial Intelligence for mental health support during COVID-19: Experiences of graduate counseling students

Year: 2023

Type: article

Abstract: The purpose of this study was to examine how an AI chatbot could provide mental health support to counselors-in-training during the COVID-19 pandemic. The chatbot “Tess” was available to participants for two weeks. Participants responded to questions about their experience and the content of this qualitative data was analyzed. Themes emerged that focused on mental health during the pandemic, utility of the AI chatbot during the pandemic, and potential therapeutic use in general. Findings were mixed and suggest some skepticism among counseling students towards the use of an AI chatbot.

Source: Journal of Technology in Counselor Education and Supervision

DOI: 10.61888/2692-4129.1094

Authors: Russell Fulmer, Eric T. Beeson, Carl Sheperis, Daniel Rosello, Rebecca Edelman

Institutions: Husson University, Marshall University, Kutztown University

Language: English

Topic: Digital Mental Health Interventions

Subfield: Applied Psychology

Field: Psychology

Domain: Social Sciences

SDGs: Good health and well-being, Quality education

Open Access status: bronze

OpenAlex ID: W4390112995

FWCI: 1.807

Cites: 39

Cited by: 7

Related to: 10