Work

Enhancing the hospitality experience: A systematic review of 22 years of physical environment research

Year: 2024

Type: review

Study design: Systematic Review

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2024.103692

Authors: Luana Nanu, Imran Rahman, Faizan Ali, David S. Martin

Institutions: University of South Florida, Auburn University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4391669252

FWCI: 3.384

Cites: 103

Cited by: 30

Related to: 10