Work

E-Commerce Website Quality: Usability, Information, Service Interaction & Visual Quality on Customer Satisfaction

Year: 2023

Type: conference-paper

Study design: Observational Study

Source: International Conference on Cyber and IT Service Management (CITSM)

DOI: 10.1109/citsm60085.2023.10455542

Authors: Widya Sastika, Krishna Kusumahadi, Fanni Husnul Hanifa, Dandy Marcelino

Institutions: Telkom University, Parahyangan Catholic University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4392544150

FWCI: 4.217

Cites: 51

Cited by: 6

Related to: 10