Work

The impact of generation diversity on trust within companies

Year: 2022

Type: article

Abstract: This paper investigates the causes of generational differences at work and their impact on the propensity to trust. We treated propensity to trust as a proxy for social capital, enhancing cooperation and efficiency. We assessed trust variations in a sample of five companies using combined qualitative and quantitative methods to investigate possible differences in the levels of trust among generational cohorts. We conducted 36 in depth-interviews and 24 focus groups and collected 894 valid questionnaires. The qualitative analysis suggests that differences among generations are related to the experience of time and time-flow and uncertainty and vulnerability throughout one’s lifetime. The results confirm that perceived vulnerability negatively affects the predisposition to trust.

Source: LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas)

DOI: 10.6084/m9.figshare.20029280

Authors: Migueles, Carmen Pires, Zanini, Marco Tulio Fundão, Carvalho, Juliana, Filardi, Fernando

Language: English

Topic: Generational Differences and Trends

Subfield: Life-span and Life-course Studies

Field: Social Sciences

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W4394248338

FWCI:

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Related to: 10