Work

Leveraging GPT-4 Capabilities for Developing Context-Aware, Personalized Chatbot Interfaces in E-commerce Customer Support Systems

Year: 2024

Type: conference-paper

DOI: 10.1109/iccsp60870.2024.10544016

Authors: Kathari Santosh, Timur Kholmukhamedov, M Sandeep Kumar, Mohd Aarif, Iskandar Muda, B Kiran Bala

Institutions: CMR University, Turin Polytechnic University, Universitas Sumatera Utara

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4399397140

FWCI: 1.762

Cites: 10

Cited by: 6

Related to: 10