Work

Beyond static rankings: A tourist experience-driven approach to measure destination competitiveness

Year: 2024

Type: article

Abstract: In the dynamic field of destination management, maintaining a destination's competitiveness requires understanding the evolving preferences of tourists. However, current research often adopts a static approach, failing to capture the dynamic nature of tourist needs and the evolving competitiveness of a destination. To address this, we introduce a novel approach using user-generated content from various social media platforms over a six-year period to assess key attributes that influence destination competitiveness. The results indicate that attributes in deciding destination competitiveness are not fixed, with some remaining stable factors in competitiveness, while others fluctuate over time. Attributes that even alter their competitive standing could significantly impact overall destination competitiveness. This research contributes a dynamic model that allows destination managers to adapt strategies in real time, aligning with current market conditions and enhancing competitiveness in the tourism industry.

Source: Tourism Management

DOI: 10.1016/j.tourman.2024.105022

Authors: Jinyan Chen, Jie Wu, Dan Wang, Bela Stantic

Institutions: Hong Kong Polytechnic University, Griffith University

Language: English

Topic: Diverse Aspects of Tourism Research

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: hybrid

Estimated APC paid: $4,550

Funders: Hong Kong Metropolitan University, City University of Hong Kong, Hong Kong Polytechnic University