Work

Knowledge Map of Online Public Opinions for Emergencies

Year: 2024

Type: article

Abstract: With the popularization of social media, public opinion information on emergencies spreads rapidly on the Internet, the impact of negative public opinions on an event has become more significant. Based on the organizational form of public opinion information, the knowledge graph is used to construct the knowledge base of public opinion risk cases on the emergency network. The emotion recognition model of negative public opinion information based on the bi-directional long short-term memory (BiLSTM) network is studied in the model layer design, and a linear discriminant analysis (LDA) topic extraction method combined with association rules is proposed to extract and mine the semantics of negative public opinion topics to realize further in-depth analysis of information topics. Focusing on public health emergencies, knowledge acquisition and knowledge processing of public opinion information are conducted, and the experimental results show that the knowledge graph framework based on the construction can facilitate in-depth theme evolution analysis of public opinion events, thus demonstrating important research significance for reducing online public opinion risks.

Source: Journal of Systems Engineering and Electronics

DOI: 10.23919/jsee.2024.000054

Authors: Guan Shuang, Fang Zihan, Wang Changfeng

Institutions: Beijing University of Posts and Telecommunications, Anhui Normal University

Language: English

Topic: Public Relations and Crisis Communication

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

Open Access status: diamond

Funder: National Office for Philosophy and Social Sciences

Award: G2251144498