Work

A Tension: Fortifying Usability While Safeguarding Voter Independence in Military Voting Solutions

Year: 2024

Type: article

Abstract: Absentee voting presents a unique challenge for U.S. uniformed service members, as they often struggle to request and return absentee ballots while deployed, sometimes stationed far from their registered voting area. This research evaluates the usability of a proposed absentee voting system for military voters, which allows instant ballot requests and enables voters to verify their own votes, focusing on whether the user interface supports effective use among military personnel. Our evaluation revealed that military voters frequently relied on external assistance to navigate the electronic voting system, revealing opportunities for its improvement and design recommendations to facilitate absentee voting for U.S. military personnel.

Source: Proceedings of the Human Factors and Ergonomics Society Annual Meeting

DOI: 10.1177/10711813241260357

Authors: Nessa Kim, Annlyle Diokno, Michael Byrne, Philip Kortum

Institution: Rice University

Language: English

Topic: Usability and User Interface Design

Subfield: Human-Computer Interaction

Field: Computer Science

Domain: Physical Sciences

Open Access status: hybrid

Estimated APC paid: $3,200

Funder: Defense Advanced Research Projects Agency