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Implementasi Manajemen Tata Usaha untuk Meningkatkan Kualitas Pelayanan Administrasi Madrasah

Year: 2024

Type: article

Abstract: This research aims to describe the implementation of administrative management in improving administrative services at MTs N 15 Jombang and identify supporting and inhibiting factors. The research uses qualitative methods with descriptive design. Data was collected through structured interviews, non-participant observation, and documentation, and analyzed using data reduction, data presentation, and verification techniques. The research results show that administrative management is carried out through planning, implementation, evaluation and follow-up which involves assigning tasks according to expertise and improving performance through communication and motivation. Supporting factors include appropriate assignment of tasks and a harmonious work environment while inhibiting factors include a mismatch between tasks and skills and a less professional attitude.

Source: Urwatul Wutsqo Jurnal Studi Kependidikan dan Keislaman

DOI: 10.54437/urwatulwutsqo.v10i2.1759

Authors: Zahrotun Ni’mah Afif, Ulil Albab Suamong

Institution: Institut Agama Islam Al Urwatul Wutsqo Jombang

Language: English

Topic: Management and Performance Evaluation

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: diamond

OpenAlex ID: W4401614395

FWCI:

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