Work

Webportal in e-Grievance management system assessing its functionality through the lens of SERVQUAL dimensions

Year: 2024

Type: article

Source: Electronic Government an International Journal

DOI: 10.1504/eg.2025.10066024

Author: Selvam Jesiah

Institution: Sri Ramachandra Institute of Higher Education and Research

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4401614722

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