Work

The impact of point policies on hotel “sleeping” guests: awakening model construction

Year: 2024

Type: article

Study design: Observational Study

Source: Journal of Hospitality and Tourism Insights

DOI: 10.1108/jhti-04-2024-0303

Authors: Wei Liu, Kaiying Guo, Bo Wendy Gao

Institution: City University of Macau

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4401643910

FWCI:

Cites: 77

Cited by:

Related to: 10