Work

An empirical evaluation of probing questions investigating question comprehensibility in web surveys

Year: 2024
Type: article
Abstract: It is essential for the quality of survey data that questions are easy to understand. We developed four variants of comprehensibility probes measuring the comprehensibility of a survey question as a whole or of individual aspects (vocabulary, sentence complexity, content). We compared the probes on four experimental questions in terms of response distributions and mean comprehensibility scores to assess their sensitivity to capture comprehensibility problems at different levels of granularity, as well as nonresponse and response times as indicators of respondents’ willingness and required effort to answer the probes. We found no differences in the response distributions and mean comprehensibility scores, while item nonresponse and response times differed significantly between the probe versions.
Language: English
Open Access status: hybrid
OpenAlex ID: W4401892170
FWCI: 1.447
Cites: 23
Cited by: 2
Related to: 10