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The Quest for the Comprehensive Customer Journey - A Case Study from a C2C Marketplace

Year: 2024

Type: conference-paper

Source: Lecture notes in business information processing

DOI: 10.1007/978-3-031-70445-1_33

Authors: Felix Mannhardt, Ragnhild Halvorsrud, Otas Meironas, Lasse Brurok

Institutions: Eindhoven University of Technology, SINTEF Digital

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

Funder: Norges Forskningsråd

Award: G7143967062

OpenAlex ID: W4402089689

FWCI: 0.903

Cites: 11

Cited by: 1

Related to: 10