Work

Pengaruh Penerapan Prinsip Syariah terhadap Loyalitas Pelanggan di Hotel Dalwa Syariah Pasuruan

Year: 2024

Type: article

Abstract: This article discusses the importance of implementing sharia principles in the hotel industry, especially in the context of sharia dalwa hotels, with a focus on aspects of customer loyalty. Sharia principles provide a framework that is in accordance with Islamic values, such as justice, transparency and shared prosperity. This research identifies whether there is an influence between customer loyalty at Dalwa Syariah hotels on sharia principles and trust. Through analysis of primary and secondary data, the findings show that consistent application of sharia principles increases customer trust and satisfaction, which in turn strengthens their loyalty.

Source: El-Mal Jurnal Kajian Ekonomi & Bisnis Islam

DOI: 10.47467/elmal.v5i9.3395

Authors: Miftakhul Arif Saifuddin Islami, Abdillah Mundir, Alimatul Farida

Institution: Universitas Yudharta Pasuruan

Language: English

Topic: Halal products and consumer behavior

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W4402116722

FWCI: 0.73

Cites: 11

Cited by: 1

Related to: 10