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Logistics Services, E-payment Systems, and After-sales Support Integration: Basis for Strategic Framework for Enhancing Cross-border E-commerce

Year: 2024

Type: article

Abstract: In the context of a globalized economy and digital age, cross-border e-commerce has become essential to international trade. This doctoral thesis examines the impact of logistics services, e-payment systems, and after-sales support on cross-border e-commerce success. The study explores global trends and challenges, assessing factors like tracking, delivery speed, security, payment convenience, and customer support. By analyzing these elements' effects on consumer satisfaction and efficiency, the research provides strategies for improvement. The findings aim to guide cross-border e-commerce enterprises in enhancing competitiveness, consumer trust, and sustainable development, offering valuable academic insights into management practices.

Source: Frontiers in Business Economics and Management

DOI: 10.54097/zsr9b847

Author: Haoli Tan

Institution: Lyceum of the Philippines University – Batangas

Language: English

Topic: E-commerce and Technology Innovations

Subfield: Business and International Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W4402150426

FWCI:

Cites: 7

Cited by:

Related to: 10