Work

Optimizing IT Asset Lifecycle: A Comparative Analysis of Hardware Asset Management in ServiceNow and BMC Helix

Year: 2024

Type: article

Abstract: : This research paper presents a comprehensive comparison of the Hardware Asset Management applications offered by ServiceNow and BMC Helix. The study examines key features, asset discovery and tracking capabilities, lifecycle management, integration with other ITSM processes, and reporting tools of both solutions. By evaluating their strengths and weaknesses in managing hardware assets, this paper aims to provide insights for organizations seeking to optimize their IT asset management practices and improve overall operational efficiency.

Source: International Journal for Research in Applied Science and Engineering Technology

DOI: 10.22214/ijraset.2024.63988

Author: Sunil Kumar Yadav

Institutions: NTT (Japan), Chhattisgarh Swami Vivekanand Technical University

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W4402155739

FWCI:

Cites:

Cited by:

Related to: 10