Work

Factors influencing consumers’ loyalty in the use of mobile telecommunication services: the case study in Vietnam

Year: 2024

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-03-2024-0412

Authors: Khoa Nguyen Van, Huyen Pham Thi, Thuy Anh Phan

Institution: National Economics University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4402277782

FWCI: 2.537

Cites: 71

Cited by: 5

Related to: 10