Work

The impact of soft lean practices on business performance: mediating role of customer satisfaction

Year: 2024

Type: article

Study design: Observational Study

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/ijqss-08-2023-0118

Authors: Tinotenda Machingura, Ashleigh Tatenda Muyavu, Olufemi Adetunji

Institutions: University of Pretoria, National University of Science and Technology

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4402365933

FWCI: 2.853

Cites: 97

Cited by: 6

Related to: 10