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The Business Process for Receipt and Disbursement of Cash Through Website: Case Study of Riverstone Hotel & Cottage

Year: 2024

Type: article

Abstract: This study aims to present an effective business process model to tackle issues related to the cash inflow and outflow cycle at Riverstone Hotel & Cottage. It utilizes Research and Development (R&D) as the research type and follows the ADDIE method, consisting of three stages: analysis, design, and development. The findings suggest the necessity of a website system featuring separate cash inflow and outflow menus for the administrative and front office departments, as well as for the hotel's services (rooms and halls) and expenditures. Implementing real-time management can help reduce processing delays during the calculation and input of room/hall prices across different platforms. Moreover, daily/monthly transaction reports can be conveniently accessed from the provided menu options, eliminating the need for manual recalculations.

Source: East Asian Journal of Multidisciplinary Research

DOI: 10.55927/eajmr.v3i8.10429

Authors: Diva Wahyu Syaputri, Nur Indah Riwajanti, Sumiadji Sumiadji

Institution: Politeknik Negeri Malang

Language: English

Topic: Decision Support System Applications

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: hybrid

OpenAlex ID: W4402367853

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