Year: 2024
Type: article
Study design: Observational Study
Abstract: Supply chain performance is a critical determinant of an organization's overall efficiency, competitiveness, and customer satisfaction. The study sought to determine the moderation effect of logistics management systems on relationship between urban logistics and supply chain performance for e-commerce firms. The study specifically sought to determine the effects of urban demand, urban freight distribution and accessibility on supply chain performance, and the moderating effect of logistics management systems on each of the relationships. Explanatory research design was used, where Primary data were collected using questionnaires from a sample size of 281 respondents. Correlation results indicate that urban demand, urban freight distribution and accessibility are positively and significantly correlated to supply chain performance. Regression results indicate that urban demand (?=0.218, p
Authors: Naomie Kemei, Collins Kapkiyai, Diane Uyoga
Institution: Moi University
Language: English
Subfield: Building and Construction
Field: Engineering
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4402376034