Work

Providing Guidance to Software Practitioners: A Framework for Creating Key Performance Indicators

Year: 2024
Type: article
Abstract: We propose a framework in the form of a model, an associated template, and a checklist to provide guidance to practitioners for creating sound key performance indicators, examining their creation through four case studies in the context of software systems in two organizations.
Language: English
Open Access status: green
OpenAlex ID: W4402401277
FWCI: 3.793
Cites: 8
Cited by: 10
Related to: 10