Work

Enhancing Customer Satisfaction in E-commerce Returns: A Comparative Analysis of Reverse Logistics in Thai and Chinese Customers

Year: 2024

Type: conference-paper

Study design: Observational Study

DOI: 10.1109/isci62787.2024.10668311

Authors: Sunida Tiwong, Wachira Ponboon

Institution: Mae Fah Luang University

Language: English

Topic: Sustainable Supply Chain Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Responsible consumption and production

Open Access status: closed

OpenAlex ID: W4402475714

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Cites: 22

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Related to: 10